Critical Thinking & Problem Solving

Change Management

Leadership

Core Competencies

Skillsets I excel in

Technical Skills and Interests

● Computer: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint & Outlook, One Drive), Adobe Creative Suite (Photoshop, Illustrator) Canva, Wix, LucidChart, Power BI, Workday, Kronos, Salesforce, Bamboo HR, Paylocity & Google Office Suite (Google Docs, Google Spreadsheet, Google Slides, Google Drive, Google Mail, Google Drive)

● Languages: Conversational Chinese (Cantonese Dialect), Native English

● Interests: Aquatic Sports, 2D Animation, Fashion, Illustration, Fitness and Wellness, Nutritional Sciences, Risk Management, SEO, Social Platform Analytics, Performance Data, Fiscal Management, Dats Marketing Analytics, AI

Academic Projects

Citi Bank- Business Process Analysis

OPM 3730

Developed an understanding of CitiBank’s operations system to propose future strategies and recommendations in order to eliminate customer wait time

Blue Nile Case Study- Supply Chain Management

OPM 3710

Analyzed and managed data about Blue Nile's 1-year stock prices, 3-year revenue trends, competitors, current events using Excel and PowerPoint to propose possible future strategies and recommendations

Tesla Case Study- Management & Society

MGT 3300

Constructed an in-depth work culture analysis on Tesla illustrating hierarchial disparity and methods in which the organization can remediate the issue

Herman Miller Case Study- Cases in Operations Management

OPM 4500

Created a thorough presentation to enhance and clarify visualization of information around Herman Miller's Eco-friendly protocols. Presented findings and reported analysis

Conflict Resolution

Teamwork and Collboration

Oral and written Communications skills